In Dubai and Abu Dhabi we operate what we sell. Outside the UAE we contract it, book it and chase it, and we tell you which is which on every quote.
Dubai and Abu Dhabi · our staff, our vehicles
Where a problem at 6am is ours to solve, not a supplier’s to be chased for. This is the part of the operation that is the reason to use us rather than book the same beds through a bedbank yourself.
Chauffeur-driven transfers and private touring on our own vehicles, with our own drivers.
Every car is a 2025 model or newer. Kia Carnival, Hyundai Staria and Mercedes V-Class V300 for touring; Toyota Land Cruiser for desert; Rolls-Royce Cullinan on request.
Morning and evening private desert safari run by us rather than resold from a camp operator.
Dubai pickup, private vehicle, no seat-sharing and no stop at a second camp.
Dubai Department of Economy and Tourism licensed guides, briefed per booking.
Languages confirmed at booking, not at pickup.
Inbound UAE tourist visas processed in house, and outbound visa files prepared for UAE residents.
All-in rates for inbound. Outbound is a service fee with the government or embassy fee passed through at cost, stated separately on every line.
Meet and assist, airport representation, itinerary changes and on-trip problems handled locally.
One contact through the trip, in the same timezone as the client.
Worldwide · booked and managed by us
Wholesale supply we hold commercial access to and book on your behalf. We are not the operator on these, and the liability column says so rather than leaving you to find out.
Worldwide hotel inventory at net rates, from the major wholesale bedbanks and from chains contracted directly.
Booked and reissued by us; operated by the hotel. Cancellation terms are the supplier's and are quoted on every confirmation.
Published and negotiated fares through the global distribution systems, plus direct connections to the regional carriers agencies actually ask for.
Ticketed through our air consolidation partner. Schedule changes and involuntary reissues are handled by us; the carrier's fare rules apply.
Dubai and Abu Dhabi attraction tickets contracted with the operators themselves, and worldwide activities through the major activity wholesalers.
Tickets issued to the agency on confirmation. Date changes and refunds follow the attraction's own policy, not ours.
Our own fleet in Dubai and Abu Dhabi; contracted transfer suppliers everywhere else.
Operated by us inside the UAE. Elsewhere, booked and monitored by us, driven by the local supplier.
Travel insurance quoted alongside a booking rather than sold separately.
Underwritten by the insurer. We are not the insurer and do not adjudicate claims.
Vehicle rental and rail ticketing where an itinerary needs it.
Supplier-operated. Included so an itinerary does not have to be split across two agents.
For suppliers and for agencies with their own systems
Most of this site is about selling to agencies. These three are the reverse: getting inventory out, or connecting a system rather than exchanging rate sheets.
If you hold contracted UAE inventory and want it in front of more buyers, we can take it out to the online marketplaces and agency networks we are connected to, under your rates and your cancellation terms.
A booking surface under your brand, priced from your own markup rules, with our ground operation behind it. You keep the client relationship; the confirmation carries your name.
For agencies with their own booking system, a connection into our UAE inventory instead of a rate sheet and an inbox. Practical above roughly fifty bookings a month; below that a rate sheet is faster for both of us.