DMC and ground handling

We deliver the whole in-destination programme for an overseas agency at net rate, under your brand, while you keep the client.

Request net rates

What is included

Meet and greet at DXB, DWC, Sharjah and Abu Dhabi, airside where the airport permits it
Hotel contracting and rooming-list management
All arrival, inter-hotel and departure transfers
Guided touring in English, Arabic, Hindi and Russian
Attraction tickets issued against the manifest, not bought at the gate
A 24/7 operations line answered by the person who built the file
One reconciled invoice per file, not one per service

How it is priced

Structure here. Figures in your account.

Net per service, volume-tiered. Your tier is set on your partner record and every line on your rate card reflects it, so a quote and the card never disagree. Series and guaranteed-departure volume moves the tier rather than triggering a discount negotiation per file.

1 rate line is published to approved accounts. See what a rate card looks like.

Turnaround and terms

Quotes within 24 hours on a standard brief; same day on a brief we already hold rates for
Prepayment until three invoices settle clean, then credit terms on your partner record
Cancellation follows the underlying supplier, stated per line on the quote

Questions

Do you sell direct to our clients?: We run consumer brands, and we do not market to a passenger booked through your agency, contact them about a rebooking without you, or hand them a card for anything in this group. That is in the partner agreement, not just on this page.
Whose brand is on the ground?: Yours. Name boards, vouchers and the driver's greeting carry your agency unless you ask otherwise.
What happens at 4am when something breaks?: The operations line is answered by our own duty manager, not a call centre. Transfers, touring and guides in Dubai and Abu Dhabi are arranged and managed by our team, so a problem is ours to fix rather than a supplier's to be chased for.

Get your rate card in 24 hours.

Trade accounts only. Applications take about ninety seconds.

Apply for a trade account

What is included

Meet and greet at DXB, DWC, Sharjah and Abu Dhabi, airside where the airport permits it

Hotel contracting and rooming-list management

All arrival, inter-hotel and departure transfers

Guided touring in English, Arabic, Hindi and Russian

Attraction tickets issued against the manifest, not bought at the gate

A 24/7 operations line answered by the person who built the file

One reconciled invoice per file, not one per service

Questions

Do you sell direct to our clients?

We run consumer brands, and we do not market to a passenger booked through your agency, contact them about a rebooking without you, or hand them a card for anything in this group. That is in the partner agreement, not just on this page.

Whose brand is on the ground?

Yours. Name boards, vouchers and the driver's greeting carry your agency unless you ask otherwise.

What happens at 4am when something breaks?

The operations line is answered by our own duty manager, not a call centre. Transfers, touring and guides in Dubai and Abu Dhabi are arranged and managed by our team, so a problem is ours to fix rather than a supplier's to be chased for.